Features

Everything you need to manage resident access.

Halcyra combines automated resident communication with practical tools for surveyors, coordinators and compliance teams — so access is arranged, work keeps moving, and you stay in control.

Illustrative Halcyra Programme Overview dashboard showing property progress, completion rate, appointments booked and properties needing attention.
Illustrative dashboard — example data
Key features

Built for real-world compliance work.

Practical tools, not complexity. Everything in one place.

Automated resident communication

Halcyra handles the opening text, follow-ups and replies, only passing to a person when needed.

Flexible scheduling

Set working days, hours, holidays and booking rules for each surveyor.

Programme control

Upload once, validate automatically and track progress across properties, surveyors and clients.

Property directory

Keep properties, addresses and contact details in one place with the appointment history alongside them.

Surveyor management

Assign work, set availability and manage diaries — with central or surveyor-led booking.

Reports and insight

Track bookings, completions, outstanding work and surveyor activity to keep programmes on track.

Works with your tools

Use Google and Outlook calendar links and start with your existing property data via CSV. Integration options can support larger workflows.

Secure and compliant

UK GDPR controls, encrypted data in transit and at rest where supported, role-based access and audit history.

Simple to set up

Get started quickly with a CSV upload and a controlled workflow — without replacing the systems your team already uses.

For every size organisation

One platform, from everyday surveying to large programmes.

Housing providers

Run compliance programmes across thousands of homes while keeping resident access and every communication auditable.

Growing consultancies & contractors

Coordinate resident access across clients, contracts and surveyors without building a call centre around every programme.

Surveyors & small consultancies

Spend less time calling residents and more time surveying. Upload your jobs, manage your diary and let Halcyra handle the appointment conversation.

Keep your systems. Automate your access.

More visibility without another system to replace.

Halcyra sits alongside your existing job, property or compliance systems. Start with a CSV today, then connect through an integration when the programme needs it.

  • Resident communication and appointment negotiation
  • Surveyor allocation, diaries and availability
  • Programme progress and properties needing attention
  • Human intervention when automation should stop
What stays under your control
PropertiesTracked
AppointmentsBooked
SurveyorsAllocated
Resident repliesVisible
ExceptionsEscalated

See Halcyra in action.

Book a 20-minute walkthrough against your own process — no commitment.

Book a Halcyra Demo →